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Clerical Programs: Course Descriptions
Access
Required for Office Specialist Program
Access is a database application that is becoming very popular among
businesses. Its ease of use makes it an excellent learning tool for
students. Students learn the three components of creating a database;
creating a database structure, inputting data, and extracting
information using forms, reports, and queries. Data Entry
Required for Data Entry Program
Introduces students to the basics of data entry using computers.
Simulation exercises expose students to data entry for a variety of
documents. Emphasis is placed on speed and accuracy.
English—Basic
This material is designed to improve the
student/client’s overall writing capabilities, specifically focused on
sentence structure, paragraph structure, and word usage. The
student/client will work on proofreading skills as well as develop an
ability to write in a professional tone, suitable for communication
within the workplace.
Excel
Required for Office Assistant & Office
Specialist Programs
This spreadsheet software includes many sophisticated business
functions. Students learn the fundamentals of creating, editing, and
formatting a spreadsheet including the use of formulas, functions, and
graphics.
Filing
Required for Office Assistant & Office
Specialist Programs
Covers the principles used in the classification, arrangement, storage,
and retrieval of business papers. Emphasis is placed on alphabetic,
chronological, and numeric filing systems.
Formatting
Required for Office Assistant & Office
Specialist Programs
Students learn a variety of business forms including business letters,
envelopes, memorandums, reports, and forms.
Job Readiness Workshop
Required for Data Entry, Office Assistant &
Office Specialist Programs
Students learn how to fill out job applications, write resumes and cover
letters. Additionally, interview skills and techniques coupled with
appropriate work place behaviors are instructed during Friday workshops
allowing students to obtain and retain employment, conduct cold and warm
marketing employment searches, and create network opportunities.
Prepares students to be successful in a workplace environment.
Discussions include professional workplace behaviors, dealing with
difficult people, customer relations, proper business dress, and meeting
task expectations.
Guest speakers will also discuss topics related
to job readiness. Previous workshops include: workplace harassment,
workplace etiquette, job searching techniques, communication, resolution
of conflict.
Keyboarding
Required for Data Entry, Office Assistant &
Office Specialist Programs
Students learn the fundamentals of touch-typing. Emphasis is placed on
proper body alignment and ergonomics while learning the keyboard
letters, numbers, and symbols.
Keystroking
Required for Data Entry, Office
Assistant & Office Specialist Programs
Students learn the
basics of the ten key pad. Emphasis is placed on development of speed
and accuracy.
Math—Basic
Required for Data Entry & Office Assistant
Programs
Includes addition, subtraction, multiplication, division, decimals, and
percents.
Outlook
Required for Data Entry, Office Assistant &
Office Specialist Programs
Students learn how to use Outlook. Outlook covers navigating, obtaining
and using a free e-mail service, attaching and retrieving e-mail
attachments. PageMaker
PageMaker is one of the most popular business desktop publishing
software packages. Students learn the fundamentals of desktop publishing
including page layout and design principals. Documents prepared include
flyers, reports, forms, and brochures. Prerequisite: Word PowerPoint
With this presentation software, students learn to prepare a set of
slides or overhead transparencies for formal presentation to a large
audience or small groups. Students will learn how to build an outline,
design individual slides, and develop a slide show.
Recordkeeping
Required for Office Assistant Program
Covers basic journal entries for cash receipts, sales returns and
allowances, petty cash, check book entries, customer billing, bank card
credit slips, merchandise returns, and bank deposits for a small
business.
Prerequisite: Math
Spelling
Required for Office Assistant Program
Assists students in improving their spelling skills. Emphasis is placed
on the most often misspelled words, proper use of similar words, and
vocabulary. Telephone Techniques
Required for Office Assistant & Office
Specialist Programs
Focuses on developing telephone skills critical to customer
services. Exposes students to telephone etiquette. Includes multitasking
in practical experience or simulation.
Word
Required for Data Entry, Office Assistant &
Office Specialist Programs
This is a sophisticated word processing program that is used
in many businesses and state agencies. Students learn a variety of
business documents and features including mail merge, sorting, tables,
columns, headers and footers, footnotes, tab sets, and wizards.
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