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    Clerical Programs: Course Descriptions

Access

Required for Office Specialist Program
Access is a database application that is becoming very popular among businesses. Its ease of use makes it an excellent learning tool for students. Students learn the three components of creating a database; creating a database structure, inputting data, and extracting information using forms, reports, and queries.

Data Entry

Required for Data Entry Program
Introduces students to the basics of data entry using computers. Simulation exercises expose students to data entry for a variety of documents. Emphasis is placed on speed and accuracy.

English—Basic

This material is designed to improve the student/client’s overall writing capabilities, specifically focused on sentence structure, paragraph structure, and word usage. The student/client will work on proofreading skills as well as develop an ability to write in a professional tone, suitable for communication within the workplace.

Excel

Required for Office Assistant & Office Specialist Programs
This spreadsheet software includes many sophisticated business functions. Students learn the fundamentals of creating, editing, and formatting a spreadsheet including the use of formulas, functions, and graphics.

Filing

Required for Office Assistant & Office Specialist Programs
Covers the principles used in the classification, arrangement, storage, and retrieval of business papers. Emphasis is placed on alphabetic, chronological, and numeric filing systems.

Formatting

Required for Office Assistant & Office Specialist Programs
Students learn a variety of business forms including business letters, envelopes, memorandums, reports, and forms.

Job Readiness Workshop

Required for Data Entry, Office Assistant & Office Specialist Programs
Students learn how to fill out job applications, write resumes and cover letters. Additionally, interview skills and techniques coupled with appropriate work place behaviors are instructed during Friday workshops allowing students to obtain and retain employment, conduct cold and warm marketing employment searches, and create network opportunities.

Prepares students to be successful in a workplace environment. Discussions include professional workplace behaviors, dealing with difficult people, customer relations, proper business dress, and meeting task expectations.

Guest speakers will also discuss topics related to job readiness. Previous workshops include: workplace harassment, workplace etiquette, job searching techniques, communication, resolution of conflict.

Keyboarding

Required for Data Entry, Office Assistant & Office Specialist Programs
Students learn the fundamentals of touch-typing. Emphasis is placed on proper body alignment and ergonomics while learning the keyboard letters, numbers, and symbols.

Keystroking

Required for Data Entry, Office Assistant & Office Specialist Programs
Students learn the basics of the ten key pad. Emphasis is placed on development of speed and accuracy.

Math—Basic

Required for Data Entry & Office Assistant Programs
Includes addition, subtraction, multiplication, division, decimals, and percents.

Outlook

Required for Data Entry, Office Assistant & Office Specialist Programs
Students learn how to use Outlook. Outlook covers navigating, obtaining and using a free e-mail service, attaching and retrieving e-mail attachments.

PageMaker

PageMaker is one of the most popular business desktop publishing software packages. Students learn the fundamentals of desktop publishing including page layout and design principals. Documents prepared include flyers, reports, forms, and brochures. Prerequisite: Word

PowerPoint

With this presentation software, students learn to prepare a set of slides or overhead transparencies for formal presentation to a large audience or small groups. Students will learn how to build an outline, design individual slides, and develop a slide show.

Recordkeeping

Required for Office Assistant Program
Covers basic journal entries for cash receipts, sales returns and allowances, petty cash, check book entries, customer billing, bank card credit slips, merchandise returns, and bank deposits for a small business.
Prerequisite: Math

Spelling

Required for Office Assistant Program
Assists students in improving their spelling skills. Emphasis is placed on the most often misspelled words, proper use of similar words, and vocabulary.

Telephone Techniques

Required for Office Assistant & Office Specialist Programs
Focuses on developing telephone skills critical to customer services. Exposes students to telephone etiquette. Includes multitasking in practical experience or simulation.

Word

Required for Data Entry, Office Assistant & Office Specialist Programs
This is a sophisticated word processing program that is used in many businesses and state agencies. Students learn a variety of business documents and features including mail merge, sorting, tables, columns, headers and footers, footnotes, tab sets, and wizards.

 

 

 
     

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